Gestor problems All guides
Your gestor didn't file your declaration: who's liable and what to do now
The hard truth first: in front of AEAT, the missing declaration is your
problem, not your gestor’s. You are the obligado tributario — the debt,
the surcharges and the procedure land on you (art. 35 LGT), regardless of what
you paid the gestoría to do. Feeling betrayed is legitimate; acting on the
betrayal comes second. Damage control comes first.
Step 1 — Establish the facts (30 minutes)
Don’t argue with the gestoría about what happened. Open the Sede consultation and check, model by model and quarter by quarter, what was actually filed in your name — full walkthrough here: how to check what your gestoría actually filed. Screenshot everything. This is simultaneously your to-do list and your evidence file.
Step 2 — Regularize before AEAT asks
If there are unfiled periods and no requerimiento has arrived yet, file them voluntarily now. That keeps each one in the art. 27 LGT regime — a surcharge of 1% + 1% per full month (15% + interest past 12 months) and, more importantly, no penalties. Once a requerimiento lands, that door closes and sanctions are on the table. The maths and worked examples: what being late actually costs.
If the missing filings already produced debts in enforcement, deal with those in parallel: check what you owe and, if a scary letter already arrived, providencia de apremio explained.
You shouldn’t need to audit your own gestoría by hand. Gestorro is being built to verify filings, deadlines and notifications continuously on your own data — the black box, opened.
Step 3 — Now deal with the gestoría
With your filings safe and the screenshots saved:
- Cut their access and get your documents back — everything filed, every
justificante. Two separate things to revoke: as a
colaborador socialthey could only act with your prior authorisation (art. 92 LGT), so you stop giving future authorisation; and if you also granted them a registered AEATapoderamiento(power of attorney), revoke it directly with AEAT — you can do so at any time, effective once communicated. Revocation only affects future actions, not filings already made. - Put the failure in writing — dates, periods, what was engaged, what wasn’t done. If they respond in writing, better still.
- Assess the civil claim — recovering surcharges and damage caused by their negligence is possible in principle, but it’s a separate civil/professional-liability track: it needs proof of engagement, breach, damage and causation, and it doesn’t pause anything at AEAT. For amounts that matter, get a lawyer’s opinion on the specific case.
Penalties, if AEAT ever proposes any, are not automatic: they require responsibility for the infringement, and the LGT recognises defences — including having acted with due diligence (art. 179 LGT). Document everything; diligence is easier to show with a paper trail.
FAQ
Is my gestor liable to AEAT for not filing?
No — you are. The taxpayer remains the obligado tributario: tax due, surcharges and AEAT procedures are normally addressed to you, even if the gestoría was paid to file (art. 35 LGT). Penalties are not automatic and admit defences (art. 179 LGT), but the debt itself is yours.
Can I recover the damage from the gestoría?
Possibly — as a separate civil/professional-liability claim. You’ll normally need proof of the engagement, what they were instructed to do, the breach, the damage and the causation. It does not pause or cancel anything at AEAT.
What if the gestor says they filed, but I can’t find it?
Trust the Sede, not the reassurance. Search by your NIF, model and year in "Consulta de declaraciones presentadas"; ask the gestoría for the justificante with its CSV and verify it. A filing that isn’t in the Sede didn’t happen.
Should I fire the gestoría immediately?
Regularize first, fight later. Until the missing periods are filed, every day matters (the art. 27 clock and the requerimiento risk). Switch once your filings are safe and your documents are back in your hands.
Don’t discover missed filings after AEAT does
Checking up on your gestoría shouldn’t be a manual quarterly ritual. Gestorro does exactly this check on your own data — continuously.
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